INFORMATION ABOUT STAY

ACCOMMODATION

USEFUL INFORMATION

CHECK-IN from 2pm
CHECK-OUT until 10am
LATE CHECK OUT
Take advantage of the late check-out from the hotel before 1pm at a price of 20 € / room. After agreement with the reception you can use the extended stay in your room and in the aquapark until 4pm at a price of 20 € / adult and 10 € / child. In case of interest, please contact reception for availability.
PARKING free parking in the guarded hotel parking lot
FOOD (breakfast and dinner are included in the price)
– Breakfast is served in the High Tatras Restaurant on the 1st floor between 7am and 10am
– Dinners are served in the High Tatras Restaurant on the 1st floor between 6pm and 9:30pm
– Lunches – Lunch menu in the High Tatras restaurant during working days from 11:30am -2:30pm. A la carte menu is available in the High Tatras restaurant during the restaurant opening hours from 11:30am to 5pm. DRESS code in the restaurant – we recommend casual clothing. Entrance to the hotel restaurant in bikini, bathrobes, or slippers is not allowed
INTERNET – after signing up to our app, we offer you free
WIFI connection
ANIMATION PROGRAM – every Friday, Saturday and Sunday, entertainment for children and adults, exercises in the pool, competitions, children‘s parties, disco with mascot.
BABYSITTING KINDERGARTEN – every day for children from 3 to 12 years of age. You order wellness treatments and relax with us and our BABY – SITTING animator will take care of your child free of charge.
SERVICES FOR CHILDREN WITH CHILDREN – We offer a children‘s menu in the restaurant, children‘s buffet for breakfast and dinner, the possibility of renting a steriliser and bottle warmer, children‘s cutlery, plates, and high chairs, changing tables, cribs, baby baths, potty, and bathrobe – atmthe reception free of charge.
SPORT SHOP – possibility to buy swimming equipment, swimwear, slippers, children‘s toys, and flotation equipment also for the youngest children.
AQUACITY CLUB – loyalty program, special deals, events, hotel packages and many discounts. Club card, we will issue it for you while waiting for a registration fee of 5€.

ADDITIONAL SERVICES

To make your stay you can provide a number of additional services:

MASSAGE CENTRE – massage, spa procedure
THAI MASSAGE CENTRE
FITNESS & SPINNING CENTRE
CRYOTHERAPY CENTRE – whole-body and local cryotherapy
INTERKLINIK POPRAD – beauty and health clinic

HOTEL SERVICES

cleaning use of oven and access to 24 hour room service
tourist information
souvenirs and commemorative coins
taxis, car rental, airport transfers, currency exchange
luggage
Rental of AV, presentation
audio and conference equipment
use of computers, photocopiers, fax,
translation / interpretation and secretarial services
extra bed or cot
loan of iron and ironing board
room service